[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — shop assistants behaviour

Address:

Kolkata, West Bengal, 700084

On 14.12.2019 at around 1817 hrs. I have visited your big bazar orbit mall, 82 raja s. C. Mullick road, bagajatin kolkata-700084, west bengal txn. Id [protected], [protected], [protected]., amounting to rs.
11000/-. An i am regularly shopping at big bazar for the last 7-8 years my monthly shopping at big bazar average of[protected]. But to my utter dismayed. On 14.12.2019. Very distracting and disgranting behavioural approach shown by some of the shop assistants at the store. When requested for possioning of some particular item from the shop assistants were found gossping at the store and does not bother to look back and respond to the customer. Simultaneously in another incedent, when i asked to change the plastic for packing of loose product viz. Suggar the very poor materials are used to pack the items causing wastegage of the items as the packet damaging while transit. The shop assistants were very argantly refuses to change the plastic bag saying the company has provided such poor metarial of polybag so if you have any further assistance contact the authority for the same. The matter immediately brought to the notice of your shop manager for such behaviour but no solution has been initiated as of now, hence i have decided to discontinue the profit club membership and request refund of the same.