Big Bazaar / Futurebazaar / Future Retail / Hometown — They robbed me of Rs 1928.

Website:

shop.bigbazaar.com

It is regarding the order no[protected] ordered on big bazaar app. I made purchase of 4071.98 rupees. I paid through three EGV of 2000 each. I thought the rest will be in my egv balance. But not they took all 6000 rupees. This doesn't happens in any other egv I use like flipkart, Amazon, myntra, lifestyle etc. Moreover there was no such warning on their app. I even could not find any terms and conditions about egv on their app. I complaint about it to big bazaar. But they refused to listen. I told them to provide me products worth that money i[censored] are not willing to refund. But they didn't agree on that even.