[Resolved]  Big Bazaar / Futurebazaar / Future Retail / Hometown — Worst management at big bazaar boduppal - hyderabad

Address:500039
Website:www.bigbazaar.com

Date: 26.2.2017
Place: Big Bazaar, Boduppal, Hyderabad, Telangana, India

Big Bazaar has always been the best for family shopping.

But today we had the worst experience ever.
A tag on one of the dresses was not removed during billing and was packed. At the exit we were stopped telling we had some unbilled item and were treated as thieves (after paying a bill of 10k Rs) until they found it to be their mistake. After we asked who was responsible for all the drama, there was no response from anybody. Also, there absolutely was no rush where in this mistake could have happened.
There was no manager to immediately respond to any customer, neither a staff person who could apologize atleast.

Nothing could be this worse!
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Mar 31, 2017
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2017
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Ms. Srimukhi,

We are sorry for the experience you had at the store and I will surely escalate this with our team. Please share your contact number at [protected]@futuregroup.in.

Regards,
Priya
Future Group
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information