Big Bazaar / Futurebazaar / Future Retail — Remaining balance point | |||
Received SMS offering redeeming of Rs.184/- against Rs.92/- worth points in my payback card between 1-3 Jan.. Purchased products worth Rs.2349.97/- at Big Bazaar Sreebhumi VIP Road Kolkata at 1:00PM (cashmemo no. 0003519 dt.01/01/16). Could not redeem as no staff was aware of the scheme and could not help after seeing the SMS even. Gave a written complaint and rang up[protected], after which Shreebhumi outlet rang me up at 3:00 PM and told me to make some other purchase again for redeeming the amount of Rs.184/-. This clearly is harassment of a customer due to ignorance of your staff. Do you expect me to go back again to spend more money for redeeming Rs.184/- which should have been done against my mentioned cashmemo no.? Was this information helpful? | |||
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Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
Greetings from Future Group.
We are still awaiting your mail. Request you to provide me with your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.
Have a nice day.
Regards,
Priya
Greetings from Future Group.
We are still awaiting your mail. Request you to provide me with your contact details at [protected]@futuregroup.in so that we can look into this matter and do the needful.
Have a nice day.
Regards,
Priya
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group.
Regret the inconvenience caused. Please write to us at [protected]@futuregroup.in with your contact details. Our team will get in touch at the earliest.
Regards,
Priya
Team Big Bazaar
Future Group