Big Bazaar / Futurebazaar / Future Retail — Ridiculous

Address:

560008

I asked for fag cigarette .. the person who was standing there at counter said yes and than there was a long line I stand there for and hour for cigarette. .. before that I thought why to buy only cigarette let me buy t shirt as well. Than I picked up t shirt and ask that person for cigarette than he said yes sir we can give you I stand on a line for half and hour just for cigarette and finally my turn came I said give me 6 packet of cigarettes and that same guy told me we don't have key and he asked his manager he said no tell him we don't have. So is this the way u treat your costumer. I just want to warn you guys don't loose your costumer like this before me a lady was standing she was was absolutely annoyed .. This happened at bangalore lido mall big bazaar on 25th March I stand there on line from 7:15 pm to 7:49 pm. We our family are your frequently costumer because of this I will never step on big bazaar nether my family .I will never recommend people's will give bad feedback. Can u imagine after working for 10 hours just went to buy cigarette because I was carrying credit card and than I have to stand on line for 30 minutes and says no we don't have.