Big bazaar advertises about it's mega sale but the advertised goods are not in stock at the stores.
I complained at the customer care number but they refused to take the onus stating they are not responsible for the store stock. The nivea cream advertised at 50% wasn't available at 3 stores for 6 consecutive days but they promised they will deliver on 9th- i.e. when the sale gets over
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
1 Comment
Share
Related Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Dear Customer,
Greetings from Future Group, this is Priya.
We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Future Group, this is Priya.
We regret the inconvenience caused. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest
Regards,
Priya
Team Big Bazaar
Future Group