[Resolved] Big Bazaar — No Air conditoner or ventilation for last 6 Months
J
jeetha
from Coimbatore, Tamil Nadu
Address:
Palakkad, Kerala
Hello,
Yesterday[protected] I went big bazar palakkad branch. I have been there for more than one hour in the first floor dress section. As we all know its onam so there were a lot of people inside .It was around 1000 people there inside(I dn't know exactly you can check).The problem is air conditioner was not working and as there was no ventilation I felt like fainting, vomiting.I informed a guy in first floor that why its not working he told me to inform the customer service. At the billing section it was more hot and they were no oxygen at all and we were sweating. When I inform the customer service they told me its under maintainance. This is was not my first experience. within last 6 months its the 4th time I was complaining for the same reason. Always under maintanence. Yesterday from customer service section they told me we are also informing that it is not working they are not repairing.If you want you can sent complaint to futuregroup directly. Anyway its very bad to have such an experience from such a big outlet like bigbazar and for past 6months(from my experience.May be more than that) they are not even repairing it..Hope you will take actions if you give importance to customers
Thank you
Jeetha
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Aug 8, 2021
Complaint marked as Resolved
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Mumbai, Maharashtra
Verified Support
Dear Mr. Jeetha,
Greetings from Future Group, this is Priya.
We apologize for the inconvenience. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.
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Greetings from Future Group, this is Priya.
We apologize for the inconvenience. Please write to me at [protected]@futuregroup.in with your contact details so that the team can take this up at the earliest.
Regards,
Priya
Team
Future Group