[Resolved]  Big Bazaar — Non refund of amount

On 17 feb 2014, I bought different items of total value of Rs. 561 and paid the amount by Debit Card with number ************3377. The billing counter swiped the card once and asked for PIN and said the transaction was unsuccessful and therefore he swiped again and once again I had to enter PIN number. Later on it was found that the amount of Rs. 561 was deducted from account twice. The swiping was being done on the counter No. 1 i.e. Priority Counter. On contacting the Big Bazaar Tarnaka about the same they said it will come in three days which did not happen. Again when I contacted them they asked for details and even then the amount has not yet come back to the account. I have contacted them several times by phone/in person but of no avail.

The company has been poor on customer service issue . Will never visit and suggest anybody to visit this store any time in future