[Resolved]  Big Bazaar — Profit Club Card Expired Before 18 Month

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi,

I had purchase a profit club card 08 Feb 2014 and I have deposited amount of 10000 Rs.

As the scheme says "Pay Rs. 10, 000 & Shop worth Rs. 12000".

But when I went to Big Bazaar store on 02Aug2015 they told me that your card has been expired and you can not get the benefit of Rs.2000 and the rest amount will be refundable.

But as per Profit club Card Term & Conditions

* Amount unused after 18 months of the enrollment date will be refunded after proper customer verification. However the refund will be applicable only for amount deposited by customer minus the amount utilized by the member.

In this point clearly mentioned the your mount unused after 18 Month of enrollment date.

but they denied this point and says we can give you the benefit. while they already replied to me through mail and phone that you can you your amount before the card expiration date.