[Resolved]  Big Bazaar — Quality of products

Address:Ghaziabad, Uttar Pradesh

Last year in the month august I had bought a sofa set along with center table from BIG BAZAR .After few month the stitching of fabrics is got damage and after multiple complaint some one was visited at my place and do some stitching work which looks very bad then again I had made multiple complaint ..follow up with your customer care, they replace faulty units. Now same problem is occurring again and I have no choice to get this repaired from market since the design of sofa is very complicated (Model Name sattigo) Need support to get this defective unit replaced with another model because this is not acceptable that any one will purchase any unit @33000.00 for one year age . sanjay pandey [protected] sanjay.[protected]@tatatel.co.in
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Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
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Dear Mr. Sanjay,

Please be informed that we have taken note of your concern and have escalated the same to our team, they shall get in touch with you on the matter and shall have it addressed it at the earliest. Write to us at [protected]@futuregroup.in if you should need assistance, we shall be glad to help.

Regards,
Priya
Futrue Group
Some one from Home town was visited at my place taken snap of Sofa now still i am waiting for reponce .

Regrds
sanjay pandey
called many people from Home town to know the issue ... still waiting from positive responce


Regards sanjay pandey
some one callled me from home town ..confirm they cant replace the unit ...just to inform you i am not asking the repalcement ..since the entire unite is defective . the quality of product is not upto mark so i need repace ment with some other model with same value


regards
sanjay pandey
[protected]

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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