[Resolved] Big Bazaar — Selling the item more than MRP Price | |||
Hello, I am Lakshmi Narayanan from Visakhapatnam. I went to Big Bazar beside Sangam Sarat theater to Purchase a Jockey Trunk pack of 2 for an amount of Rs.330/- per piece. I selected 2 numbers, that means the total bill amount will be Rs.660/- (Rs.330x2). Now the issue starts that your staff said that the bill is Rs.700/-. I noticed that and i informed to that person and he is not at all interested in watching the price of the product.I said to him and he said that it will not come for Rs.660/- and please go without purchase of the product.If i said that give the product without any amount or for free, how you people feel. Like that only i feel today. He said to the other person (i think he has some more powers than him) that one customer in the morning didn't noticed at all and he paid Rs.700/-. This means you have cheated that customer. If i also didn't noticed menas i will also be a victim of you.What kind of people you are. This is highly irresponsible from your side. I don't think that you will do like this.This looks like very cheap than begging. I am writing to you with utmost angry and dissapointed.Take my note that i will not go anymore to Big Bazar all over the world because this issue affects my mind and heart very deeply. Time of Visit to the store : Between 07:30 PM To 07:50PM Floor : Ground My Details : R S Lakshmi Narayanan Cell: (+91) [protected] Request : Kindly don't repeat such things because it will leads to big damage in future. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||
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+91 90 0786 2472
+91 22 6644 2200
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is Priya from Future Group. Please be informed that we have taken a note of your billing issues and have escalated the same to our team. They shall look into this and get back to you at the earliest. You can write to me at [protected]@futuregroup.in with your reference code- 16138 for further communication.
Regards,
Priya