[Resolved] Big Bazaar — Shampoo and pyjama | |||||
My family members went to the mall z square, kanpur on 10.03.16. I told them to buy dove shampoo for me, they buy it for me with bill no. Tr 91054 they told me that there were some offer on the shampoo so they buy 2 dove shampoo for me. But they showed me the bill and i found that big bazaar has not deducted the offer and they charged on mrp. I contact him and mostly they said that they have already forward the my message to their ho, and they are waiting for the reply. Now again my family went to the same big bazaar on dt. 21.04.16 and bought some clothes and found that they have charged more then the mrp then the actual mrp. Mrp mention on the product is rs.279/- and they have charged rs.299/-. I thought that, there were so many peoples who don't check their bill because of the trust on big organization. Big bazaar is cheating on large scale with their customers. I am in depression after this and they are doing my mentally harrishment. Please help me. After 25 days i came to know that they close my complaint without any solution. Now again i opened my old complaint and made new complaint also on their customer care. Now i am planning to go to the consumer court if i dont get any compansation with them with in a week. Was this information helpful? | |||||
Jun 12, 2017 Complaint marked as Resolved Problem resolve Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Ms. Priya,
I would like to inform you that again I have been overcharged in the same mall and this is the 3rd time within 45 days.
Do you still working on my complaint.
Your department is seriously looking into my complaint? Continuously peoples are cheated by your store. What are you doing by the rest customers?
Regards,
Shashank
I would like to inform you that again I have been overcharged in the same mall and this is the 3rd time within 45 days.
Do you still working on my complaint.
Your department is seriously looking into my complaint? Continuously peoples are cheated by your store. What are you doing by the rest customers?
Regards,
Shashank
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Priya here, please be informed that our team is working on your concern and assure you that we will take this up. We regret the delay caused. Write to me at [protected]@futuregroup.in with your reference id 3088.
Regards,
Priya