Big Bazaar / FutureBazaar / Future Retail / HomeTown

[Resolved] Big Bazaar — Unable to avail offer due to inconvenience from employees.

roysamik

from Visakhapatnam, Andhra Pradesh

Address:

Burdwan, West Bengal

Dear Team, Today I purchased knor soup with other articles. Soups are having offer of buy 2 get 1. So I bought 2 chicken & 1 veg. Soup. Now in the bill, price is added for three packets, though they confirmed that the offer is redeemed when I asked in the billing counter. Hereafter, when I checked the bill details, price for 3packets were added. Then I went back and checked in another counter. Then it was told that as the flavors were different so I will not be eligible for the offer though I bought 2chicken flavors. Attached is the bill. This was my first tremendous experience in asansol big bazar. Thanks & Regards Samik

+3 photos

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Related Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews

View all 3868 Big Bazaar / FutureBazaar / Future Retail / HomeTown Reviews

Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Samik,
Greetings from Future Group. This is Priya. We reget the inconvenience caused to you at the billing counter. Please write to us me at [protected]@futuregroup.in with your contact details so that we can take the matter up with our team. They shall get in touch with you on the matter at the earliest and have it resolved to your contentment.

Regards,
Priya