[Resolved]  Big Bazaar — Very Bad Experience - Billing

Address:Surat, Gujarat

Yesterday i was visited Big B @ Surat, Piplod road, Few items purchase & stand in billing que, the lady who is standing at billing counter was very slow + taking so much time into process, Also at billing desk client is counting his big b vouchers & than giving cash for deference amount. Why you people not make a different billing desk for customer who's billing amount not more than 500. Then the lady taken all cash from counter & take a leave as her duty is finished, then new person take place & make his process for start up billing activity. Then one bill is having some error, so person go to somewhere & till the time we stand in line. After those things, Person taken 2 more client who are before me & then my turn take place. Hope you understand the time assumption by big bazar. I strongly recommended to all for not to shop at big bazar in future to all. The whole period is almost of 55 mins, almost 1 hr. i am very surprised that the group like future is not seeing this. Revert with proper solution in 48 hrs, or else i will take legal steps for wasting my time with you internal issues at forum. i also written feedback form with complaint details. Date:[protected], Time : 7:40 to 8:40, Cashier Name: Rekha, after duty person, Location : Piplod road, Surat, Gujarat
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

Kindly share your contact details with us so that we can take this up with our team and have it addressed to your contentment.


Regards,
Priya
Future Group
thanks

Vishal Meghnathi
Surat -m: [protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Big Bazaar / FutureBazaar / Future Retail / HomeTown
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    3868
    Pending
    0
    Resolved
    1795
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information