[Resolved]  Big Bazaar — Wrong Commitment as “Offer” & Poor Response

Address:

Chennai, Tamil Nadu

We have visited Saligramam Store on last Saturday for shopping, we found sign board near kids section stated "Offer : Buy 2 Get 2 Free", we were finding clothes for my kid, we spend around 1 to 1.1/2 hour to find the correct fitting, finally we found 4 dresses (for Buy 2 get 2 free) again nearby kid section for Men's shirts "Offer Buy 1 get 1 Free", again we spent lot of time and found 2 Formal shirt worth of Rs. 799/-. Finally we reached billing counter by 10 pm, while the billing executive scanning for billing, he has told these cloths are don't have Offer. I was so irritated by the way they have responded, No body was there to assist during the selection of cloths, no traceability at all, poor in arrangements. I may a purchase small amount of cloths, but the service level are very poor, Please don't give fancy add and mislead people, That's my First and Last visit to Bigbazaar, thanks. Please respect Customer and their TIME