Bigbazaar — Big Bazaar profit card balance/refund/reuse

Address:	bhubaneswar
Website:	www.bigbazaarprofitclub.com/#/login

I have bigbazar profit club card but bigbazar is closed at Bhubaneswar. Neither online profit club portal, nor email, nor customer care is working and as a customer I have not been informed regarding refund of my balance amount nor any guide lines how to use it in reliance smart bazar.My mobile number-[protected]. The future pay wallet also not showing any profit club balance. I have been in darkness regarding the status and and any timeline for use /reuse in any other similar Malls or refund of amount. Kindly look into it