Bigbazaar — My Future pay wallet money disappeared and unable to use

Address:	Velachery Chennai
Website:	Futurepay wallet bigbazaar

I added 1500 rs into my future pay wallet and ordered online during Feb 2022 from Bigbazaar phoenix where I used to do frequently. That Time my order was cancelled but my futurepay was reflecting balance.

Then onwards, app did not have option to shop from it stating under maintenance. Since for 2 or 3 months it was stating same, I went in person and it was converted to smart Bazaar by jio. Later they told me to goto someother Bigbazaar. Went to pondybazaar and people there said I cannot use it as no instructions for them.

I'm at loss now that I cannot get or use Mt hard earned money. need your support at the earliest to get my genuine money back.

Thank You
Umq