[Resolved]  Bigbazaar — refund o[censored]ndelivered product

Address:Jalgaon, Maharashtra, 425001
Website:Bigbazaar.com

Subject: complaint regards refund of payment i had booked 2 mobile phones on 15 august 2018 from bigbazaar.com. The order number of the product is bbmb[protected] and bbmb[protected] which i made payment through my debit card. The company promised to deliver the product in 10 working days but they failed to so. After that i requested them to refund my money, the continuously company made false promises to me. After so many days the company delivered only one product to me that to after one month. Now i have requested them to refund me the amount of the remaining one product and they are making false promises to me, so please respond to the matter and provide me with full refund as soon as possible.
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Oct 17, 2018
Complaint marked as Resolved 
My complaint is still pending and haven't got any resolution
Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2018
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response
Dear Mr. Ashish,

I have noted your concerns and have escalated the same to our team.

They will connect with you soon to assist.

Kindly write at [protected]@futuregroup.in for further assistance.

Regards,
Priya
Future Group
Complaint comments 

Comments

I am also waiting from 5 months for my refund. They made fool to people. They said MAHABACHAT but they didn't deliver products. They kept our money and hope they are earning money form our money.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
    View all Big Bazaar / FutureBazaar / Future Retail / HomeTown contact information