| Address: | Bangalore, Karnataka | | Website: | www.bigrock.in |
I came across www.devbro.in though Big rock design exchange listing. I have purchased a domain name with bigrock and was unable to purchase the hosting space because of a spelling mistake which was caused by devbro (lov singh) - while he was making the puchase via teamviewer login in my computer.Lov Singh from devbro has assured me that he has purchased a hosting space from bigrock on my behalf and charged me Rs 2535 for an unlimited plan for an year subscription. However, he did not share any login and password details for the hosting server. He has also charged me for 5000 Rs for designing my website.
Here is what happened after he took the money :
- Did not recieve my calls anymore
- No help in trouble shooting for any theme related queries
- Did not buy the theme he promised, rather he faked the name of the theme file and I came to know today from another webdevloper that he has uploaded a random theme and renamed it to fraud me.
- After a month's follow up he could not help with simple issues and stopped picking my call.
- He claims to be in Bangalore but he is not. He works from Bhagalpur / patna.
- I dont know if devro can actually be called a company because Lov Singh happens to be the only resourse and they only have one cell phone: [protected].
Right now I am trying to get my login details for hosting space and he is not responding. 1 month of my subscription has been wasted. My time and energy has all gone in waste by following up with him. This is highly disheartning as this particular contact was listed in bigrock.
I have contacted Big rock customer care and they do not bother getting back to me. Carelessly they have given an email id to write out my complaint. Unacceptable. Was this information helpful? | 
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