BigShop.com — Turbo Spin Mop

I Have made the payment of 214.82 on 8th of august, 2021 for the product but haven't received any confirmation for the product dispatch. I have also mailed multiple times to the company but they are not responding. I want them to refund the complete amount to the same payment method.

Date of Incident- 08/08/2021
Desirable Solution- Request a Refund.
Payment Id- pay_Himp7PsTJOfHbk
Mobile Number- [protected], [protected]
Email- [protected]@gmail.com