Billdesk — Amount debited but tickets not booked

Address:612001
Website:[email protected]

Dear sir,
On 30.10.2016, i made online payment for bus ticket booking of rd.1635 through my city union bank rupay debit card. My transaction was failed with error "reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries". But the payment is done and the amount was debited from my account. So what should i do now? Please reply me at my e-mail mentioned below.
Thanks & regards
Gopalan
. [protected]@gmail.com
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BillDesk customer support has been notified about the posted complaint.
Oct 24, 2016
Shreeya Siddireddygari's response
phone no:[protected]
Complaint comments 

Comments

My transaction to INB National Institute Of Ele BILL_NIELIT Payments, ref no:HSBH[protected]IGAADLVCM6 has been failed.So refund it to my account.amount:405.75
My account details:
account no. [protected]
branch: SBH, TUPRAN

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