Billdesk — Billdesk RBL credit card amount deducted through billdesk Payment Gateway but not credited tomy RBL Credit Card

I hade payment Made Rs.24000/- on 4th January 2021 at 06:56 PM through Billdesk to pay Credit card bill of My RBL credit card. Amount deducted through billdesk Payment Gateway with my axis bank internet banking but not credited to my RBL Credit Card. Please check the bill payment last date is 7th of january 2021. and ref number whichi made is[protected].
Plz look into the issue resolve it as soon as possible bcoz due date is 7th jan21 to pay my bill.
I have given above transaction details and reference no. From my Axis bank account, also find attached acknowledgment by Axis Bank by mail and sms for your reference and record
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BillDesk customer support has been notified about the posted complaint.
Jan 05, 2021
Updated by Abdul Kwhaja
Please Respond as early as possible.. thanks in advance...
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