Billdesk — i had done the transaction but it is not processed and balance got cut from the account

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Rewa, Madhya Pradesh

hi my name is ashkrit tiwari i had done my payment for giving a exam on 18-07-15 my balance has been cut from the account and the transaction had been not done the message has written Sorry we are uable to process your request right now - Invalid merchant details (ERRP004). Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. www.billdesk.com ©2008 IndiaIdeas.com Ltd. Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later. so please refund my payment or repaur it