Billdesk — Payment of fees using Union bank portal for KV

I have initiated a process to deposit fees of two students of KV through debit card (ONLINE) whose details are given below, but at last after putting OTP transaction failed and amount debited from the account. Why is it so? To payback these transaction UBI need three days. Where this money gone. why union bank not taking care of it.
Its a request with UBI to take initiatives to stop such type of error in future and expedite the process of paying back amount of parents/guardians.


Student UID No. Student Name Date Of Birth KV Name Quarter fee paid Mode of Payment (Debit Card/Credit Card/ Internet Banking/PoS Machine) Date of Transaction Transaction ID Customer Bank Name Amount Remarks, if any
[protected] PRINCE 26/04/2009 K V BAAD MATHURA 1500 DEBIT CARD 10/7/2015 5:31 EUPG[protected] OBC 1500 TRANSACTION CANCELLED
[protected] PRINCE 26/04/2009 K V BAAD MATHURA 1800 DEBIT CARD 10/6/2015 16:23 OBC 1800
[protected] Garima Singh 12-Sep-01 K V BAAD MATHURA 2400 DEBIT CARD 10/8/2015 17:14 EUPG[protected] OBC 2400 INVALID Authentication at Bank


Submitted for information and prompt necessary action

Vinay Kumar Mishra

[protected]

student id [protected] date of birth 19/12/2003 fees payment was not completed please solve the problem mobile no [protected]

I had recently paid my bother's school fees using the Upi id payment portal provided in the KV sangathan website using my google pay. The amount of Rs.2400 was debited from my account but the transaction failed due to invalid authentication at Bank. Please tell me how to get the amount refunded

I had recently paid my bother's school fees using the Upi id payment portal provided in the KV sangathan website using my google pay. The amount of Rs.2400 was debited from my account but the transaction failed due to invalid authentication at Bank. Please tell me how to get the amount refunded