Billdesk — refund failed transaction amount

Address:

Darbhanga, Bihar

i made online payment for ipu counselling registration fee Rs.1000 through SBI debit card.my account no. [protected] transaction was failed with error ''Reasons:-Sorry! we are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries" what to do now? Rs.1000 has been deducted from my account and simultaneously my counselling fee is not submitted.Please refund me that much amount for that contact me at [protected] help me.Plz. email id-sarojkumar1995.[protected]@gmail.com