[Resolved]  Birla Sun Life — Birla Dream Plan Surrender Issue

Address:

Bangalore, Karnataka

Hi, This is to bring to your immediate attention challenge faced with Birla Dream plan . I purchased policy in Aug 2009 with sum assurance of 15 lakhs (Policy No[protected] . I made continuous payment for 3 years and policy was stopped there after. As per the policy document, policy can be surrender after 3 yrs of continuous payment.I walked into Jayanagar 3rd block Branch, Bangalore and submitted all document .Since i was not carrying cheque book, they inform me to come back with cancelled cheque and surrender policy .Since policy has lapsed, they could not provide information on exact information amount expected . Next day, when i walked into Branch office, they told me there is no such provision and since i have not made any payment, policy has lapsed and there will zero payment post surrender of policy . This is unexpected and i am expecting resolution from Birla Sun life asap. Else i will have to explore possibility of taking next steps. My details Santosh Rath Phone -91-[protected]