[Resolved] Birla Sun Life — Lapsed policies payment | |||
My name is Kulwinder Singh. I was a advisor in Birlasunlife Ropar/Rupnagar Branch. My code was AO0119. Sir I have enrolled more than 30 polices with you. Some of My clients paid there premiums for 2-3 years, after that some of them stopped paying there premiums because of financial problems. Some of them paid 30 to 40 thousand but after 3 or 4 years you are paying them 4000, 7000, few people gets not even a panny. How can the amount as much less.They people are now harassing me for there money.When I contact in your Ropar branch there was not even a single responsible person except Mr Munish who collects premiums. But there is no branch manager, no agency manager with whom I contact. After 3 to 4 years now you are closing the policies but paying very less amount to the customers which is not fair. Sir All of them are now harassing me and my family and wants there invested money back. Sir I belong to lower middle class family. I am not able to pay there money. But because I was an adviser they take policies on my behalf. I have worked with your company more than 2 years. At that time my agency managers and branch manager given me some wrong information about policies, like they said Birla Sun Life policies are for 5 years and there return is more than 12%. They said policy holder has to pay for 5 to 7 years only, even they lied about the term of the policy to attract more customers. At that time I was not aware of these things but now I am. Sir because of your senior managers companies repo in people gets down. it's clear example is that one time your Ropar branch was almost empty. There was no Branch manager no agency manager no adviser at all. It all happens because they people given wrong information to there clients and Advisor's too. Advisors like me are now victams of our clients. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Birla Sun Life customer support has been notified about the posted complaint. | |||
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