Birla Sun Life — Not receive the maturity amount after 45 days

Address:

D902 stuti empress, gauravpath road,

Dear Sir,
My policy no[protected]
My policy matured on 7th aug 2020, but my bank registration is not there for that I struggling to 20days and any how I confirm the registration from udhna brance and it's customer care several times since 1st sep (please check call recording)
Every one confirm my bank registration and tell my account number also.
And today 17th sep again I get one mail that your bank registration is not there.

I trusted this company for 10 years and now they lost it.