[Resolved]  Birla Sun Life — Surrender policy

Address:

Chennai, Tamil Nadu

Sir, I have Birla Sunlife Policy Platinum Advantage Plan (No.[protected] quarterly premium is 40000 . I paid 130000 and now its in discontinue state.I submitted request for surrender on 28th August 2014. Before i submit the request I checked with customer, they informed fund value will be deposited to my account with in 15 working days after deducting surrender charge. But when I check the status of my surrender request, Customer care saying different reason like My policy having 5 years locking period so I cant surrender. Another customer care executive saying you can surrender but fund value will be transfer only after completion of 5 years. I Request you to do the need full Thanks in Advance Jerish