A 902 Tirupati Aakruti Greenz
Ahmedabad, Gujarat, 382481
[protected]@yahoo.Com
10 September 2023
Consumer Complaint Division
Re: [protected] (order no: ORD[protected]
Dear Sir/ Ma’am:
On 10 September 2023, I ordered through BlinkIt app, a Centrum Women multivitamin at home address A 902 Tirupati Aakruti Greenz, Ahmedabad order number ORD[protected] & revised order for exchanging product ORD[protected].
Unfortunately, product is low and poor quality because full of infection and germs and dusty as since she’s not even touched as it has tick layer of dust all around the bottle, it is not in proper condition to deliver to customer and the service wasn’t performed correctly, I was not serviced properly and billed me and not giving my money back, and even even product is expiring soon. Even once I already complained to them and ask they to resolve my query they just bothered to resend again same product by making my fun. It is a supplement medicine and it’s a serious crime to deliver such products to customer for threatening their life. They south mantain the certain standard of quality in food and medicine products.
To resolve the problem, I would appreciate a help from your end to resolve this issue as I paid cash so I would like to get my cash back or in my account money I don’t want any voucher which is valid for a month only. Enclosed are copies of my records concerning this purchase and also the video of the products sent by them to me.
I look forward to your reply and a resolution to my problem. I will wait until before seeking help from a consumer protection agency or other assistance. Please contact me at the above address or by phone at [protected].
Sincerely,
Suruchi
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