Bliss Of Fashion — Sub Standard material and unstiched - Not responsing

I ordered chaniya choli. I got the delivery on 28th.

1. Product is not at all like it was shown in picture.
2. Material is completely from what was confirmed by them.
3. They have delivered semi stitched cloth.
4. Although it says easy return/refund - now they are not responding to my messages over the insta page.

Kindly help us in getting the refund.