Blk Hospital Delhi — Unable to connect AND GET INFO ABOUT PATIENT

My father p. Ramaiah, 84 yrshad brain surgery on 19th april. He became covid +ve n was moved to hdu unit, 6th floor, 620a. We keep calling to check on his health. However no one picks ph. How can any one not pick ph in hdu. We are told at reception we will connect the call but it doesnt get connected . We have been zo hsp too but no help.

You can imagine what we are going through ...Pls help to know patient health condition n coonect with dr to know his health condition
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