BloomsVilla — Delaying in delivering the order, need to initiate my Refund asap

Address:

Motera, Ahmedabad, GJ, 380005 Willson Garden, Bengaluru, KA, 5600301.347.469.1424 080.352.165.81 (9AM - 6PM) [email protected]

I ordered online on Blooms Villa's website. Order No: BV22111288 on 27th Oct 2022, a flower bouquet for my Friend's birthday on 28th Oct 2022. It was promised that my order would be delivered between 3-6 pm on Oct 28th, 2022. But it has delivered the next day on 29th Oct, 22 next day of the birthday, it's useless, coz there is no use if you delivered the flower after his birthday, this is specifically ordered for his birthday, it's not for another occasion,
Requesting you please initiate my refund with a penalty, I mean double of my ordered value. Let alone the fake assurance, you guys are not even picking up any calls and the tracking status shows delivered on 28th Oct-22.
Thanks
Anand
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