BloomsVilla — Order status or Refund

Hi, I have been trying to contact to the given number and also I have written an email but I got only automated reply. I have placed an ordr which is on hold. It's already 9days, and there is no such lockdown restrictions in the delivery address which I have given but still order is not delivered. Kindly refund my cash, birthday already over before a week.

Worst customer service with no proper channel to contact
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    BloomsVilla Phone
    +91 34 7469 1424
    +91 76 0220 4467
    BloomsVilla Address
    Willson Garden, Bengaluru, Karnataka, India - 560030
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