Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bmtc — Bus didn't go to destination and driver and conductor behaved rudely when asked

Reshmi Halder

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, Today I boarded bus number KA 57F324 from Bellandur Petrol Pump at 10:05 AM. The display board was displaying bus number 500 - Electronics City - Wipro Gate. The conductor issued me a day pass as any other BMTC bus. But the bus stopped from where the airport buses starts. When asked the driver and conductor denied that the bus was supposed to go to Wipro gate and they said the display was never showed Wipro gate as the destination. I am new to Electronics City and I found it is an utter harassment and frustrating. When I asked them that from next time do not mislead people on the wrong bus number and display they replied rudely and said I can complain and they dont care. Action must be taken for these kind of people. Thanks, Reshmi.

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Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2015

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Madam, This is your docket no BMTC10119965 for your kind reference Taking note of your complaint, the said crew will be called for personal enquiry at this office and necessary action will be initiated for his lapses and necessary action will be initiated for their lapses. BMTC