[Resolved]  Bmtc — bus not moving on time and also k-4 not available after 5:30 from cv ramannagar.

Address:Bangalore, Karnataka

Bus no - KA -57F-623 - this bus driver arrives at 9 and he doesn't ply on time. He always leaves at 9:30 coz of which we reach very to office. Even after telling it's late move, he keeps reading newspaper. Can you pls take strict action against the conductor and driver coz even the lady comducter doesn't ask him to move on time. This bus route is from BDA complex nagarbhavi to cv ramannagar. Pls pls take action against both. Also all k-4 bus don't come to nagaebhavi circle from cv ramannagar. They say too much traffic jam so we'll not be going there and they change the routes according to there convenience. Can you pls take action coz it becomes so difficult when they don't come according to the routes given to them.
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Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir, BMTC regrets the inconvneience caused, taking note of your complaint the said crew will be called for personal enquiry at this office and necessary action will be initiated for their lapses. BMTC
Verified Support
Jun 09, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Komala This is with regards to your complaint on route no:K4/3 not moving on time received through consumer complaint has been examined. Taking note of your complaint the said crew driver and conductor has been called for enquiry further this is to inform you that as per the prescribed time table the said bus has to be arrived at Nagarabhavi B.D.A complex stop at 9:15 and departure from said stop is at 9:20 Hence the crew has been issued with warning letter to maintain and operate the K4 service as per the time table only. With regards ATM(Public Complaints) BMTC
Complaint comments 

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Dear Komala

This is with regards to your complaint on route no:K4/3 not moving on time received through consumer complaint has been examined. Taking note of your complaint the said crew driver and conductor has been called for enquiry and further this is to inform you that as per the prescribed time table the said bus has to be arrived at Nagarabhavi B.D.A complex stop at 9:15 and departure from the said stop is at 9:20.

Henceforth the crew has been issued with warning letter to maintain and operate the K4 service as per the time table only.

With regards
ATM (Public Complaints)
BMTC
Dear Komala

This is with regards to your complaint on route no:K4/3 not moving on time received through consumer complaint has been examined. Taking note of your complaint the said crew driver and conductor has been called for enquiry further this is to inform you that as per the prescribed time table the said bus has to be arrived at Nagarabhavi B.D.A complex stop at 9:15 and departure from said stop is at 9:20

Hence the crew has been issued with warning letter to maintain and operate the K4 service as per the time table only.

With regards
ATM(Public Complaints)
BMTC

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