Bmtc — Complaint against Bus conductor

Address:Bangalore, Karnataka

The bus conductor asked me to pay Rs.12 from dairy circle to Jaydeva hospital.The are two stops for jaydeva from Dairy circle;one is before the four crossing and the other is after the four crossing. I always get down before the four crossing. If you get down before the four crossing from dairy circle you are charged Rs.5/- but if you are dropped after the four crossing you will be charged Rs.12/-.Anyway it is not my business to take classes about the bus charges .I asked him to give Rs.5 ticket because I was travelling in this route for months and he was reluctant to get the Rs.5 and he demanded Rs.12.I didn't understand what he spoke in kannada I think he might have adopted language racial discrimination with me.He humiliated and abused me by spitting towards me infront of other commuters in this issue because I couldn't speak the language he spoke to me and I demand an explanation from him on behalf of the people who supported me during this incident. Also I registered a complaint in BMTC online complaint with Problem/Ticket No-11901.After that I didn't receive any feedback from them.I dont understand why they have such online complaint system to take no action against any complaint. This is my second complaint against the misbehaviour of the bus crew with no action. I seek the authorities to take severe against bus conductor for his misbehaviour with the public Bus No-KA 01 FA 150 My bus ticket No- KN44 699651 Date-23.01.2015 Time -4.25PM-4.30PM BMTC complaint No-11901
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Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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