Bmtc — Crew behavior towards public

Address:	Bangalore, Karnataka, 560072
Website:	www.mybmtc com

This is a complaint against the bus driver and conductor for their inappropriate behavior.

They stopped at nagarbavi circle today declaring it to be the last stop where as the last stop is supposed to be ngef layout. The bus driver and conductor spoke rude, indescent and shouted on me and a co passenger for sking them politely "why doesn't this bus go to ngef layout, which is the regular route".

They gave the reason that they are on ot and hence they will not be going further to the last stop.
The reason is understandable that they will be tired and late. But the way to talk to passengers is to be known. Just because we asked why they are denying to take the bus further, doesn't mean they start raising their voice, talk irrelevant things, and start shouting on us.

This behavior by public servants is totally unacceptable and a shame to the department as bmtc buses are operated for public convenience and not according to the driver o conductor's choice.

Details:
Bus num : 238 e/238
Date : 27 april 2016
Time : 8.25 p. M
Bus reg. Number : ka 01 f-3387

Thank you