Bmtc — Drivers and conductors are not following the trip timings

Address:Bangalore, Karnataka

Namaste,

This is to inform you that, three weeks back I have given complaint letter to Yeshwanthpur BMTC division personally met with the Head of the department and discussed issue.

Our BMTC bus Depo comes under Puttenahalli-30 and the bus number is 266G, KA-01 FA-727 (Morning this bus starts from Muthugadahalli to Market). This bus starts exactly at 4.30am early morning from Muthugadahalli village (Halt bus). Only one passenger will be there from that place and later they drive very vastly till Lakshmipura cross and stops there. Next they will get passengers in MS Palya and it goes to KR Market.

I stay in Muthugadahalli grama, We moved from Vidyaranyapura to Muthugadahalli to our residence two months back. I work and travel to Marathahalli daily (40kmone way). First month, when I checked with people there, I have walked till Shivakote around 4.40am to 5.15amwaiting for BMTC buses but till 5.40am, we don’t have any buses from Shivakote Circle neither buses comes from Hesaraghatta, Mathkur, Madhugiri Halli nor Shivakote Halt bus. Many will start early morning who are working but Buses are not available between 5.00am to 5.40am. Why?? Later I came to know that 266G bus starts at 4.30am and it moves out to MS Palya by 4.50am.Few times I enquired with the Driver Shiva and Conductor Umashanker directly in the evening when I got the bus. They both told Bus will start in the morning 4.30am only due to bus fare collection who goes to Market from Lakshmipura and MS Palya etc, if the bus move later 4.40am passengers will catch another bus it seems so they leave early morning.

My question is, the buses have been allocated for respective village people and for safety purpose. There in Muthugadahalli grama, if we miss this bus, there isn't any street light still we reach Sivakote (2km), we need to walk till Sivakote and wait for alternate buses. Many women workers, college students walks all the time and early morning I walked for a month in dark, it is question of public Safety specially for women. The drivers and conductors speak about collection and money and least bother of safety for women in early morning and evening. They don’t give respect while speaking and very rude behavior with Public.

Request you to take action immediately and I will be visiting Yeshwanthpur division this weekend:

1) 266G bus: We from village request to start at 5.10am instead of4.30am since many public walk from the village for two km to Shivakote.

2) Please remove or move out from the route, driver and conductor by name Shiva and Umashanker whose behavior is very rudely with public and almost all public argues with them. They don’t stop to pick public and never follow the timings and trips allocated till date.

3) I have observed from past two months, the bus starts at 4.30am and Will be the catching that bus in Muthugadahalli village till Gangamma circle.

4) When I checked with driver and conductor about next trip of 266G, they say at 7.15am they come to Muthugadahalli since school students and few regular ladies will be there. They come second trip around 7.15am I heard.

5) Later when I checked with village people, the say they won’t see this bus coming to Muthugadahalli and no timings or them.

6) Once I got this bus in MS Palya around 5.45pm evening, I was surprise to see our bus, when I was about to get into the bus the conductor and driver said that bus goes till Lakshmipura crossonly, when I checked why and it is Muthugadahalli bus?? They told it is too late to reach due to traffic jam so they wanted to return at the earliest.

7) I got down and waiting for another bus which goes towards Shivakote.

8) Please have an inspection immediately about the trips of 266G, hardly they come to last stop. I have checked the file in Yeshwanthpur dept. They have many trips, why they are Skipping the trips and where they go in-between or after 7.30am till evening the buses are not available. Some Public said that they go and stop some places and take rest or sleep.

9) All the buses which starts with266 series which goes to Shivakote via other villages for e.g. 266E (Madhugirihalli), 272 (Mathkur), 266K (Mylappanahalli), 266H (Shivakote), 266B (No idea which oute), 253 (Hesaraghatta to Shivakote) and yes Long route bus 407 (Yelahankavia MS Palya via Shivakote via Hesaraghatta to Nelamanagala).

10) No buses are following the timing still date. Public are dependent on these buses who travel to their residence and who all are working and students.

11) Buses are not available between:Morning 5.00am to 5.40am, 9.00am to 10.45am, Noon 12.30pm to 2.00pm, Only 407 bus we can see sometimes but what about 266 series, from 2.00pm to 4pm, evening 5.15pm to 6.10pm and later8.00pm to 10.00pm.

12) I regularly wait for the bus from5.30pm in Gangamma circle or MS Palya, I don’t see any buses available from 5.30pm till 6.15pm which is peak hours for working people and students. Till yesterday I did n’t any buses before6.15pm. Only after 6.15pm Hesarghatta bus comes which will be too crowd and the driver will be shouting at public and ladies to go back or he will ask them to get down etc. Then Madhugiri bus comes later. The rest of the buses are not seen, Has the BMTC allotted for other routes for rest of the buses or what else.

13) Public require buses in the morning 5.00am to 9.00am continuously who goes regularly and evening between 5.15pm to9.00pm. Who depends on the public transport.

14) Instruct drivers and conductors to behave indecent manner and who already has monthly pass, they speak rudely. If they can’t control their patience, let them resign and stay back at home. Specially with women and girls, ask them to speak properly and let them be silent. The buses will be moving, drivers and conductors want them to get down or get into the buses immediately. Let the driver stop the bus so that they won’t be any harm to anyone.

15) Drivers and Conductors gives the reason, when we check with them why the buses was late, due to traffic jam, they were late or they will go back in half way to their depo.

16) Check for 266H Shivakote bus, why it is not available in the most of the time.

17) Request BMTC to display the trips timings to the route Shivakote bus stand, Muthugadahalli bus stop, Mathkur bus stop, Mylappanahalli bus stop, Madhugiri Halli but stop and MS Palya. Shivakote is the main circle for all these buses. Please prepare a trip chart and buses available to these areas and fix in the BUS STAND. Which helps public to check the timings and bus numbers so that bus drivers will be alert in timings instead giving reason of traffic jam and others
.
18) Instruct the driver to stop in between 2kms to 5kms, if they see any public walking towards the main bus stop. Buses are there for public not for animals.


Hopefully BMTC department will take immediate action as requested above and where it will be helpful for public and specially for women, girls students etc. Safety is important for public and everyone wants to start early and reach home early with safe unless the government provides public transport for villages.

Thanks,
Shivakote and Muthugadahalli Public
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Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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Good Morning...


Please do update me, what actions has been taken for the above concerns from BMTC department or else I will reach out to Transport Minister. Thanks!!

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