[Resolved] Bmtc — harassment by bus conductor | |||
hello This is a complaint regarding harassment by a conductor in the bus route KBS to ITPL (335A), bus no -Ka-53 F-002 This happened on 28th april, between 4:0 - 4:30, on the race course bridge. He said his name to be "shivkumar". He wrongly accused me o[censored]sing a student’s pass, which is accurate in everyway. He snatched my pass away and threatened me to get down from the bus even though my pass was 100% valid. He tried to throw me out of the bus and abused me verbally. But what was worse was that he kept threatening to hit me.He insulted me continuously for 20 minutes. And this is not a rare incident, it happens on a daily basis to a lot of people. I hav been harassed for asking my change back, for wanting to know the correct stop, for demanding the ladies seat be given to me… etc.. I cannot sit by and let this keep happening. This is a bigger issue than people are aware of. I have been harassed and I seek justice. Please help me get this complain through and also help more people participate because I am sure m not the only one Was this information helpful? | |||
May 13, 2017 Complaint marked as Resolved Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint. Verified Support Apr 30, 2015 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Rituparna Ganguly
BMTC regrets the inconvneience caused, taking note of your complaint the said crew will be called for personal enquiry at this office and necessary action will be initated for his lapses.
Further if req we will intimate you to attened the confronted enquiry.
BMTC
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3 Comments | |||
Comments
Dear Ritu Parna,
Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.
Enquiry place:
BMTC central offices,
GM(Traffic section), 2nd floor,
Shanthinagar TTMC, Double road.
Bangalore-560027.
Contact no:
Public relations officer and ATM(public complaints) :[protected]
Working hours:
In all government working days:
Monday to Friday: 10.15am to 5.30pm.
Saturday: 10.15am to 1.30pm.
Awaiting for your response.
With regards,
ATM(public complaints)
BMTC.
Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.
Enquiry place:
BMTC central offices,
GM(Traffic section), 2nd floor,
Shanthinagar TTMC, Double road.
Bangalore-560027.
Contact no:
Public relations officer and ATM(public complaints) :[protected]
Working hours:
In all government working days:
Monday to Friday: 10.15am to 5.30pm.
Saturday: 10.15am to 1.30pm.
Awaiting for your response.
With regards,
ATM(public complaints)
BMTC.
Dear Ritu Parna,
Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.
Enquiry place:
BMTC central offices,
GM(Traffic section), 2nd floor,
Shanthinagar TTMC, Double road.
Bangalore-560027.
Contact no:
Public relations officer and ATM(public complaints) :[protected]
Working hours:
In all government working days:
Monday to Friday: 10.15am to 5.30pm.
Saturday: 10.15am to 1.30pm.
Awaiting for your response.
With regards,
ATM(public complaints)
BMTC.
Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.
Enquiry place:
BMTC central offices,
GM(Traffic section), 2nd floor,
Shanthinagar TTMC, Double road.
Bangalore-560027.
Contact no:
Public relations officer and ATM(public complaints) :[protected]
Working hours:
In all government working days:
Monday to Friday: 10.15am to 5.30pm.
Saturday: 10.15am to 1.30pm.
Awaiting for your response.
With regards,
ATM(public complaints)
BMTC.
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Please your patronage is required come and support for the confronted enquiry at this office regarding your complaint dated: 28/04/2015 as your presence is needed. Further for any communication please mail us at [protected]@mybmtc.com as we can not receive any notifications from this website about your reply.
Enquiry place:
BMTC central offices,
GM(Traffic section), 2nd floor,
Shanthinagar TTMC, Double road.
Bangalore-560027.
Contact no:
Public relations officer and ATM(public complaints) :[protected]
Working hours:
In all government working days:
Monday to Friday: 10.15am to 5.30pm.
Saturday: 10.15am to 1.30pm.
Awaiting for your response.
With regards,
ATM(public complaints)
BMTC.