Today I and my husband were travelling from ITPL to BEML layout at around 9pm in 500CA volvo bus, bus no. KA 53 F 785. We were seated near the back door and when we were about to get off the bus at BEML layout, the driver was not ready to open the back door. when I asked him, y he is not opening the door he said bus is empty, come forward and get down. We mooved forward and got down from the front door itself. I asked him, when you are ready to open the back door when passengers have to board the bus but not ready to open back door when they have to get down. the driver was very rude to us and was arguing that what he did was correct for almost 20 minutes. when I took the photo of bus no. he got off the bus and was about to hit my husband. He also abused us using bad words.
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Complaint marked as Resolved
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Direction has been issued to concerned depot authority to take necessary action against the erring crew for his lapses.
BMTC
Verified Support
Dec 01, 2015
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response This is your docket no BMTCC10136166 for your kind refrence
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