Bangalore Metropolitan Transport Corporation [BMTC]

[Resolved] Bmtc — regarding changeover - complaint

mukundak

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

Respected All, BMTC Authorities (mysore road) are refusing to allow morethan one changeover. Many students are travelling from far distances are to change 2-3 changeovers in middle stops (junctions). Just I would like to know how many changeovers are provided in students bus pass ?? If yes - whom to contact on this issue? if no - under which rule applicable ? kindly suggest

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Complaint marked as Resolved

Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2015

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir, Please provide us complete details FROM and TO places, so that we can examined and resolved the issue. Regards, BMTC

Jul 09, 2015

Updated by mukundak sent so many requests - not recd., any reply. contacted Shanthinagar
H.O., - mr.Shivanna - himself told that he is p.a. to chairman. - not
replied properly - not given chairman's / md's/ higher officers - nos
nor not connected over phone also.
very very very worst service by bmtc - not answering over phone properly
or thr: mail also. BMTC go to the HELL.(several mail sent and requested
for reply - not recd., any reply)

Verified Support

Jul 10, 2015

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir, We have already replied for your mail on[protected] and again we are sending the same reply for your kind information Pl. And Pl. domt use un-parlimentary words. HERE IS THE REPLY Dear Mukund, With reference to your mail this is to inform that the student concessional pass is issued to accommodate the student from the place of their residence to the place of their college/school with one place of change over of their convenient place. Further there is no provision for two place of change over for the student concessional pass. You take the pass to travel from Devaiah park to Kumbulugod via KBS as change over place from which place you can get 'n' no of buses to both end. With regards, ATM(public complaints) BMTC.

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Comments

mukundak

from Chennai, Tamil Nadu

sent so many requests - not recd., any reply. contacted Shanthinagar H.O., - mr.Shivanna - himself told that he is p.a. to chairman. - not replied properly - not given chairman's / md's/ higher officers - nos nor not connected over phone also.
very very very worst service by bmtc - not answering over phone properly or thr: mail also. BMTC go to the HELL.(several mail sent and requested for reply - not recd., any reply)