[Resolved] Bmtc — rude and abusive behaviour of conductor
R
ronaksoni
from Bengaluru, Karnataka
Address:
Bangalore, Karnataka
I would like to bring to notice the shameful behavior of BMTC conductor who was abusive towards fellow passengers, refused to cooperate, talked rashly with a female co passenger. When I asked for change in return, the conductor refused to offer the change(he could have told before hand he did not have change in which case a passenger might not have boarded the bus) and started abusing. He refused to talk/did not know hindi(Official and national language of India) with another passenger and again started abusing when he asked for pending Rs.10 in return.There was one more incident in which the conductor just gave a Rs.100 note and told 2 passengers to settle the change amount among st them and when both passengers refused they were forcefully made to get down two stops after their scheduled destination and needless to say he still did not budge and did not give away the change. Yes all this happened during my short trip from cosmos-kundanahalli to bellandur. It will be a disgrace on BMTC's part if such individuals are let off without any punishment. The crew should be counselled on how to behave with fellow passengers.BMTC already has a negative image due to such corrupt individuals and if no action is taken it will only further consolidate BMTC's deteriorating image and along with it spoil Bangalore's image in eyes of people.
Details
Date 31.05.2014
Bus number :KA-01 FA 2106.
500-C (ITPL to BANASHANKARI)
Time -2120.
ticket number - KZ[protected]Rs.30) and S48 461545
Was this information helpful?
No (1)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Add a Comment
Share
Related Bangalore Metropolitan Transport Corporation [BMTC] reviews
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment