[Resolved]  Bmtc — Rude behavior of Lady Ticket Checker in BMTC bus (290E) no:KA53 F218

My name is Sonia James, working as a employee in a nationalized bank . i used to travel in BMTC bus with a day pass. On 02nd September 2014, morning 8.am i got in the above mentioned BMTC bus (290 E) bus no KA 53 F 218., One lady ticket checker, Police inspector and another official person also stepped in the bus at the same time along with me, I was the only person got in the bus from that bus stop. The bus was not with much passengers, i got one seat, and those persons were start checking tickets of the passengers, . When the lady ticket checker approached me, i said i just now only got in to the bus and the conductor did not issue me ticket, but she did not agree with me and was shouting at me with rude way and asked me to pay fine of Rs.500 or above as if i am a ticket less passenger, she was keep on saying to pay Fine. How ever. another lady passenger told her(lady ticket checker) that " She(myself) just now only got into the bus behind you (lady ticket checker) from the same bus stop where you (lady ticket checker) got into. That time she (lady ticket checker) got convinced about the event. Then she(lady ticket checker) interrogating by raising questions to me that from "which door you entered in the bus and which bus stop ", not only once but repeatedly she was throwing questions. Finally i got bus day pass from the conductor, and i felt very much worried and disappointed over the lady checkers rude words and way of behavior to me who was no way committed any mistakes.. And like every ordinary person, i told that madam, i will make complaint for this bad behavior from a official person like you, for that she replied " Its a service only we are doing", Then i asked her name, she did not say, and She was not even wearing the Official ID Card She was not even ready to say a sorry for the mistake that happened from her side. My humble request is, that Ticket examiners are necessary for checking and taking stringent actions in the cases of ticket less travels. But they should not be impolite and treat public as WORMS. I humbly request your good office to take appropriate action in this regard Yours Faithfully Sonia James
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Aug 14, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
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