[Resolved]  BMTC Volvo Bus — Bus conductor of BMTC Volvo Bus no. KA01FA1843 asking for bus fare in cash irrespective of valid BMTC Volvo bus pass

Address:

Bangalore, Karnataka

Dear Sir/Madam, The monthly bus pass facility initiated by BMTC Volvo bus is an excellent initiative for daily commuters. But irrespective of this facility, the bus conductors serving for BMTC Volvo buses disregards the monthly bus passes and ask for bus fare in cash so that they can make easy money on change ( money equivalent in lower denomination) as they have tendency to give the change when one reach his destination and ask for it. My complain is against the bus conductor for BMTC Volvo bus no. KA-01-FA-1843 on 7th November 2013 at 6.56 pm while traveling from Doddanakundi till Hebbal. I was having a valid Volvo pass for the month of November'13 which my company provides every month and which I was using from 1st of November'13 regularly without any complains from any other bus conductors. But the bus conductor of the said Volvo bus number disregarded the monthly Volvo pass and instead asked for bus fare in cash saying that the monthly bus pass amount got increased in between the month of November'13 which I totally disagree. Any change in monthly bus pass in between the month should be reflected in subsequent month. Please take strict action against such bus conductors who are not well equipped with updated policy set by BMTC and instead harass daily commuters for earning easy cash. Bus Ticket No:132939 BMTC Volvo bus no: KA-01-FA-1843 Date: 7th November 2013 Time: 6.56 pm