Boat — Unable to contact customer care for Product under warranty

Respected mam/sir,

This is to inform you that i have purchased one wireless boat earpiece from amazon.in on 23.08.2019 via order no.[protected]. Now, it has stopped working and it is not even getting charged. Therefore, as per the replacement policy (Since the product is in warranty period) of the company it should get replaced. Though, i have contacted via mail id but they have guided me for a website of their's which is also not working and i am trying to contact customer agent since past two days but unable to have a conversation with them. Kindly, look into the matter because by this lingering way my warranty period will get expired in august 2020.

I am also enclosing copy of the relevant in voice and my address and contant number for ready reference.

Regards
Varsha singh
Resident of sultanpuri, zone - rohini, delhi - 110086.