Bookmycombo — Defective and bad quality product with bad size and fitting

Address:Kolkata, West Bengal, 700084
Website:www.bookmycombo.com

I have ordered 3 combos to bookmycombo and the packet i have received there are several problems, which are as follows (The same i have register tpo their website as complain and send many emails):

This is my last order number [protected] and received the parcel last saturday 04/06/2016. I am totally disappointed with the quality. Or the first lot of 5 polo shirts i have ordered size l that i normally use but it seems size m and not fit me well.. So please change them with your quality size xl. 2nd order of 3 printed shirts.. I like them but the white printed shirt is from other brand and there is no size label and its looks like size l and not fit well for me, other 2 shirt black and navy in size xl as per my order and fit well.. I really like the shirts but please replace the white shirt with xl size. The last 3 rd order for 3 chinos.. The quality is so bad and fabric is from rejected lot with many weaving and quality issues,, the eyelet at the waist band is not ok to hold the button,,, pocket with funky design and this is not look like chinos pocket. The inner pocket in 1 trouser with made by 3-4 lining fabric.. The quality of this pant is very sub standard and it is not value for money for me.. So please refund my money for the chinos order. Also please provide me your phone number so that i can call you to describe the problems well before replacement and refund. Also i am sending 1 email with some pictures so that you can understand my problem with and for the products received...

Also i have sent all the pictures where they can see the problems that i have explained...

Only when i regisyer complain so many times for last 15 days everytime only i have the below msg from bookmycombo

Bookmycombo.com
Dear joydip sengupta,

Thank you for choosing www.bookmycombo.com for shopping online.

This is to notify that we have received your query and it has been forwarded to the concerned department. We request you to grant us 48 hours to get back to you. We anticipate your co-operation on the same.

Feel free to contact us for any more questions you may have. You can also directly speak to our customer care at +[protected].

Thank you for shopping with us!
Bookmycombo team

Copyright © 2016, www.bookmycombo.com

But when i called at this number no one is taking the phone. Also i have called gojavas the logistic partner of bookmycombo, they gave me another number that was switched off. Also i have called the sellers number mentioned in the ninvoice this is not working...

Kindly check and i am also attaching the pictures with problem here too.

Thanks & regards,

Joydip sengupta
Kolkata
[protected] / [protected]
+6 photos
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Dear Customer,

We're sorry to hear about your experience. We would request you to please get in touch with the seller to claim refund/replacement of the product since we as logistics partners are solely responsible for delivering the orders. Should you require any further assistance from us, please write to us at [protected]@gojavas.com, we'd be glad to help.

Regards,
Team gojavas
Need to return Order # : [protected], Its a defective and bad quality product with bad size and fitting.Unable to reach.The contact number is fake.
Pl. help asap.
Hi return order no:-[protected] and its a fake website and fake contact number and i'm say police complaint
this website is fake and contact number fake and block this website product is bad and my refund fast coming only 4 day inner.

sir i also think its a fake l.n.enterprises, hisar haryana...on bookmycombo.com.
please coopearte with each other
This is one of top fraud company
Now they have changed to makemycombo and innocent people are trapped.

Hope some action is taken on them and consumers are not cheated.
I lost Rs.900/- instead of 5Tshirt combo i received 3 cheap quality boxer shorts..

Disappointed with myself for taking this chance, i ordered the Tshirt for few inmates of old age..

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    +91 74 0484 3389
    BookMyCombo Address
    59, 8th Floor, Golf Course Road, Gurgaon, Haryana, India
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