[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Fake micro sd card delivered twice

Address: Gurgaon, Haryana, 122002
Website: www.bookmyoffer.com

Dear concerned,

This is to inform you that, i had ordered (Order no [protected]) a micro sd memory card (Samsung evo, class 10, 64gb) on 15th september, 2016 from your website www.bookmyoffer.com.

The product which was delivered to me on 22nd september, 2016, turned out to be a replica of original samsung microsd card, which i communicated to your organization and concerned team at [protected]@bookmyoffer.com. After about a week of exchanging mails and bearing hassles i received a replacement of the product which to my dismay again turned out to be fake.

I have also checked the product with the barcode provided on the cover of the product and the description (Of the product) does not matches with the bar code, i have written about this to [protected]@bookmyoffer.com but they are not entertaining my request of refund as they claim that the product provided to me is genuine (As per seller).

When i wanted my money refunded, they refeused and said that they would not do so.

Further when i threatened to complaint this to the consumer forum, they said that they are not afraid of it and i can go ahead and complain.

Therefore i would request the auhorities to take necessary measures and get my hard earned money refunded, also these type of wesites should be banned & fined and not allowed to operate in our country as they are into swindling consumers and running con business.

Hoping for a quick and stern action against this website and the people at the helm of affairs.

Thanking you in anticipation,

Yours faithfully,
Md. Tabish anwar
Cell: [protected]
Email: ta. [protected]@gmail.com
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Nov 20, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We will share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks
 
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    BookMyOffer.com / Saturday Sunday Media Internet Phone
    +91 80 1000 1133
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    Level 18 one Horizon Centre, Golf Course Road Phase V, Gurgaon, Haryana, India
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