[Resolved]  BookMyOffer.com / Saturday Sunday Media Internet — Received a faulty / duplicate memory card

Address:Mumbai City, Maharashtra, 400072
Website:Bookmyoffer.com

I ordered a memory card (samsung evo 64gb memory card) reference number – [protected] from your website. unfortunately it’s an faulty product & not working. i have verified the card on my mobile and also on card reader.
On closer inspection i have verified the card sent to me is faulty and duplicate.
I have verified that there is no serial no. on the sd card (pics attached).
I am surprised to see this kind of service from your side.
It was my first purchase and i had a very horrible experience.
Please arrange to replace / refund my amount at the earliest.
I tried your customer helpline no. several times but it’s not working.
Name – dipika bhadoriya
Address – l&t business park, tc2 4th floor, powai campus
Sakivihar road, mumbai – 400072
Mobile no. - [protected]
Order no. – unibmoc326239
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Oct 31, 2016
Complaint marked as Resolved 
BookMyOffer.com / Saturday Sunday Media Internet customer support has been notified about the posted complaint.
Jul 23, 2016
Updated by deepika bhadouria
I HAVE ORDERED ( dated[protected]SAMSUMG MEMORY CARD ( Samsung Evo 64GB Memory Card ) Reference Number – [protected] FROM ONLINE STORE BOOKMYOFFER.COM and i received this order on[protected] the i have received is duplicate .
Name – Dipika Bhadoriya
Address – L&T Business park, TC2 4th floor, Powai Campus
Sakivihar Road, Mumbai – 400072
Mobile No. - [protected]
Order No. – UNIBMOC326239
I have verified the card on my mobile and also on card reader.
On closer inspection I have verified the card sent to me is faulty and duplicate.
I have verified that there is no serial no. on the SD card . Later i have tried their customer care no. also but its not working . and then mailed them on their given mail id [protected]@bookmyoffer.com but didnt get any rply from their side. Please help me for this issue
Verified Support
Sep 27, 2016
BookMyOffer.com / Saturday Sunday Media Internet Customer Care's response
Dear Customer,

We apologies for the inconvenience.We share your details to Customer support team. They will contact you soon. We will make all efforts to meet and exceed your expectations.
Thanks ^PK
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