Bookmyoffer — Complaint

Address:Nashik, Maharashtra, 422007

Dear sir,

As i have booked for 1 no. Samsung power bank 16800 mah with led light for amount rs.750/- on 11.03.2016 vide order confirmation no. [protected]. From bookmyoffer web site.

Dt. 16.03.16 i have received parcel through gojavas courier and paid for an amount rs.750/- and received the parcel.

After some time i have opened the parcel & found that, received xiaomi mi power bank and which is not working condition and please note that were i order to bookmyoffer i.E. Samsung power bank 16800 mah with led light and also noticed that the same is not working condition.

Feeling very bad & in this regard, many times i have tried his customer care no. 91-[protected] and no one lifting & many mails to his email id i.E. [protected]@bookmyoffer.com no replay & respond from bookmyoffer.

You are requested to please do the needful action and if possible refund rs.750/- and arrange to send me the samsung power bank 16800 mah with led light at the earliest.

Thanks & regards,

J v g bapiraju
Ph no.[protected]
Mob no. [protected]
+2 photos
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Comments

Dear Customer,

We came across your concern and are really sorry to hear about your experience.You'll have to get in touch with the seller for assistance on this. Should you require any assistance from us in future, please write to us at [protected]@gojavas.com.

Regards,
Team gojavas
I Ibook 1 mi 20800 mah power powerbank on 21/4/16 at at 04.07 amto rs.648. I received that product on29/4/16. But it not working correctly. I full Icharged power bank. After that i used it to my mobile charging the the power bank's power discharged within 15 minutes and my mobile carged near by 1000 mah. So kindly take that duplicate product that u r delivered to me and please refund my amount as soon as possible.

Same was ordered by me and received a fake/duplicate product.

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